The resources linked below are presented with a brief summary, an indication of the content areas and links to access the source documents. Inclusion of the resource on this page does not imply a specific endorsement of any one approach to ensure that supports and services are person-centered.
This resource page will be regularly updated. To suggest additional documents, please email NCAPPS@hsri.org
Education and Awareness
Technical Assistance & Training
Policy & Research
Quality & Service Delivery
This best practice guide is designed to assist human service systems to fully and effectively include people who receive services in system planning and improvement efforts. It is relevant for all systems that support older adults and people with disabilities and was created as part of NCAPPS technical assistance activities.
Asset Mapping is process of mapping out (e.g., with visuals or lists) stakeholders and how they are already engaged by an agency and/or its allies. Developing an Asset Map provides the opportunity to identify existing groups, communication practices, trusted relationships, and products to springboard from as opposed to starting the engagement process from scratch. This toolkit contains a variety of resources – frequently asked questions, a glossary of terms, step-by-step instructions, facilitator tools, and example Asset Maps and Engagement Plans – to support human service agencies in their stakeholder engagement efforts.
This resource shares the lessons from the journeys of members of the Traumatic Brain Injury (TBI) Advisory and Leadership Group (TAL-Group) as brain injury survivor who are active in advocacy work. The TAL-Group guides the priorities and assists with the activities of the TBI Technical Assistance and Resource Center (TBI-TARC).
This overview of person-centered plan facilitation services explores the experience of states that have specifically included plan facilitators in their HCBS waivers, the circumstance under which the states deploy plan facilitators, the rates paid, and training requirements.
The SCAN Foundation's policy brief on system change towards a person-centered system for older adults and people with disabilities includes guidance for administrators and others.
ACL, with substantial stakeholder input, developed these principles for supporting older adults and people with disabilities during serious illness.
This report briefly describes methods and efforts states and agencies can use to become more person-centered.
This article in The Gerontologist examines the history, components, and impact of person-centered care practices specifically among people with dementia.
This website connects the reader to the Substance Abuse and Mental Health Services Administration working definition of recovery and principles of recovery.
A team of experts developed this article that provides the evidence base to support a definition of person-centered care and its essential elements.
To guide the technical assistance provided as part of the National Center on Advancing Person-Centered Practices and Systems (NCAPPS), the Human Services Research Institute prepared a national overview of person-centered principles across aging and disability systems, including mental health systems.
To guide the technical assistance provided as part of the National Center on Advancing Person-Centered Practices and Systems (NCAPPS), the Human Services Research Institute conducted a national review of indicators that may be used to assess person-centered principles in aging and disability systems, including mental health systems.
This resource, created as part of NCAPPS technical assistance, provides an annotated summary description of foundational resources and approaches for person-centered thinking, planning, and practice.
This resource provides tips on making the most of lived experience when people with brain injury and professionals are working together on a team.
Nicole LeBlanc, coordinator of the Person-Centered Advisory and Leadership Group for NCAPPS worked with the NCAPPS team to develop a lessons-learned guide to help make virtual meetings more accessible for all.