Past NCAPPS Webinars

National and Local Perspectives on Person-Centered Supports in Older Adult Nutrition Programs and Service Delivery

May 23, 2023, from 3:00-4:30 pm ET

Meals on Wheels has been guided by a single goal since the first known U.S. delivery by a small group of Philadelphia citizens in 1954 – to support older adults to extend their independence and health as they age. What started as a compassionate idea has grown into one of the largest and most effective social movements in America, currently helping 2.8 million older adults annually in virtually every community in the country. Meals on Wheels programs around the country leverage person-centered principles to ensure that older adult meal program participants receive services that support their ability to live with independence and dignity in their communities of choice. In this webinar co-sponsored by the National Center on Advancing Person-Centered Practices (NCAPPS) and Meals on Wheels America, panelists from the Meals on Wheels national network will discuss ways they design and adapt their services with older adults and share promising practices to meet the evolving and varied needs.

Meet the presenters


Carter Florence, Families CCAN Program Director, has 20 years of experience with strengths-based, person-centered planning. She has worked in the disability services and support sector for most of her career, with experience in direct support professional, supports coordination and management, and program development and direction. Abby holds both a Bachelor’s and a Master’s degree in Sociology. In her role as Families CCAN Program Director she plans, implements, and facilitates a variety of programs and services which include both individuals with disabilities and their family members.

Uche Akobundu

Uche Akobundu, PhD, RDN, is a Nutrition, Senior Director at Meals on Wheels America where she leads the development and implementation of the Association’s strategy for senior nutrition programs and services. She holds an M.S. in Nutrition with a concentration in public health from the University of Massachusetts, Amherst, and a Ph.D. in Nutrition from the University of Maryland, College Park. She received her dietetic training at Hunter College, New York, New York.

Shaun Frost

Shauna Frost, MBA, is the Executive Director of Meals on Wheels of Albuquerque. Prior to this role, she served as the Digital Marketing Manager at Don Chalmers Ford and as a Consumer Relations and Research Director at the Marine Corps Community Services. She is an experienced C-Suite executive with a demonstrated prowess in innovative leadership, business development, change management, and process improvement.


NCAPPS is an initiative from the Administration for Community Living and the Centers for Medicare & Medicaid Services to help States, Tribes, and Territories to implement person-centered practices. NCAPPS webinars are open to the public, and are geared toward human services administrators, providers, and people who use long-term services and supports. All NCAPPS webinars will be recorded and archived at