Man in wheelchair pushing his child on the swing

Throughout the year, NCAPPS will host informational webinars on a variety of topics related to person-centered thinking, planning and practice. The webinars are open to the public and the content is geared toward human services administrators, providers, and people who use long-term services and supports.

All webinars will include a panelist who represents the perspective of service users; this may be a member of the Person-Centered Advisory and Leadership Group, a self-advocate, or another stakeholder with lived experience with the topic. Each webinar will be recorded and archived to the NCAPPS Resources page.

Upcoming Webinars

Registration for the August 2019 webinar is now available. Details are available below.

August 2019 Webinar:
Considering Brain Injury: Why Being Brain Injury Informed is a Critical Component of Person-Centered Thinking, Planning, and Practice
August 12th, 3:00 to 4:30 PM Eastern Time

Traumatic brain injury is a leading cause of death and disability for all age groups in America. This, often, hidden disability is commonly found to be a co-occurring condition among individuals living with mental health challenges, substance use related disorders and other disabling conditions. As a result, individuals with brain injury are often served by programs primarily focused on intellectual and developmental disabilities, aging and other populations receiving long-term services and supports. Those engaging in person-centered thinking, planning, and practice in human service systems need to be equipped with tools to consistently and appropriately work with those who have a history of brain injury. This webinar features presenters from the National Association of State Head Injury Administrators (NASHIA) and two individuals with lived experience of brain injury. The webinar’s key points of focus will include how brain injury considerations and person-centered practices differ from plans supporting other disability populations; and accommodations and strategies for addressing brain injury-related cognitive, behavioral and social issues with regard to person-centered plan development.

Meet the presenters

Anastasia Edmonston

Anastasia Edmonston MS CRC, has worked in the field of rehabilitation services for individuals with traumatic and acquired brain injuries for over 30 years in both inpatient and outpatient services, as a case manager, program coordinator, advocate and vocational rehabilitation counselor. She provides training on the topics of traumatic brain injury, person centered thinking and planning to professionals who work in the fields of mental health and addiction (with a focus on the link between addiction and brain injury), and aging services.

Kelly Lang

Kelly Lang and two of her daughters were involved in a horrific car accident in November 2001. This left her daughter Olivia with a severe traumatic brain injury. A few months later Kelly was diagnosed with a mild traumatic brain injury. Kelly’s advocacy career began once Olivia arrived in the acute care setting and has continued for the past 17 years. She serves on numerous boards and advisory councils and has spoken to brain injury support groups and other professionals regarding her family’s experience with brain injury, including the successes and difficulties accessing services.

Anne Forrest

Anne Forrest is a PhD Economist and an early adopter of technology. After she had a mild traumatic brain injury following a car accident in 1997, she became an international speaker and advocate for people recovering from brain injury. She has brought her message of concussion recovery, neuroplasticity and cognitively-accessible technology to survivors and their families, professionals, and lawmakers. Anne's website (A Plastic Brain | Awareness, Hope, Advocacy) was designed with team through the Knowbility Open Air contest for people like her with visual/cognitive issues following concussion.

To register, visit:
A plan-language flyer for the August webinar is available for download here.

Past NCAPPS Webinars

July 2019 Webinar:
Pieces of the Same Puzzle: The Role of Culture in Person-Centered Thinking, Planning, and Practice
Tuesday July 9th, 3:00 to 4:30 PM Eastern Time

The movements to advance person-centered thinking and cultural competence have evolved along parallel tracks. This dichotomy is evident not only in the literature about person-centered thinking but also in policy and practice. Every person is a cultural being and has multiple cultural identities. Some people experience intersectionality due to societally imposed discrimination because of their memberships in multiple marginalized social groups. Yet person-centered thinking, planning, and practice have been slow to assemble the “pieces of the puzzle” that link the integral role of culture in the design, delivery, and evaluation of services and supports for this nation’s diverse populations. This webinar will take an in-depth look at culture, its multiple dimensions, and the essential role it plays among states, territories, and tribal nations seeking to align their values and policies with person-centered thinking, planning, and practice in health and human services. It will also feature the role of culture in services and supports that are preferred and needed from the perspective of those with lived experience.

Participants will learn to:

  1. Define and differentiate culture and cultural diversity
  2. Compare the concepts of multiple cultural identities and intersectionality and reflect on their implications for the populations served in their state
  3. Review current and emergent demographic trends in the United States
  4. Examine the Convergence of Cultural Contexts Framework and its relevance for systems of services and supports within states, territories, and tribal nations
  5. List at least 5 roles that culture plays in person-centered thinking, planning, and practice
  6. Listen to and reflect on the importance of addressing culture based on the lived experience of individuals receiving services and supports

Meet the presenters

Tawara Goode

Tawara Goode is Director of the Georgetown University Center for Excellence in Developmental Disabilities and the National Center for Cultural Competence (NCCC). The mission of the NCCC is to increase the capacity of health care and mental health care programs to design, implement, and evaluate culturally and linguistically competent service delivery systems to address growing diversity, persistent disparities, and to promote health and mental health equity.

Andy Arias

Andy Arias has worked as a System Change Advocate and Program Manager for Orange County & Los Angeles for over seven years. He is member of many boards and commissions related to creating greater visibility and advancement for diverse communities, especially the disability community. Andy’s expertise extends to Federal government and corporate levels. His goal is to marry his policy work with his work in the entertainment industry to create a systemic lasting change.

Chacku Mathai

Chacku Mathai is an Indian-American, born in Kuwait, who became involved in mental health and addiction recovery advocacy when he was only 15 years old. Chacku’s personal experiences with racism and xenophobia related trauma, suicide and disabling mental health and substance use challenges as a youth and young adult launched Chacku and his family towards a number of efforts to advocate for alternative supports, equity, and inclusion in the community.

This webinar is the first in a four-part series presented by the Georgetown University National Center for Cultural Competence and NCAPPS exploring cultural and linguistic competence as it relates to person-centered thinking, planning, and practice.

Future Webinars

NCAPPS will host several webinars throughout the year. The following table provides a schedule of the 2019 and 2020 webinars starting in September 2019. Descriptions and the registration link for each will be available closer to the webinar date.

Date Topic
September 2019 Building Person-Centered Practice into the System's Architecture: Strategies for Promoting Other Person-Centered Practices within Existing Agency Workflows
October 2019 Cultural Competence and Implications for Person-Centered Thinking, Planning, and Practice
November/December 2019 Responding to Concerns about Abuse, Neglect, or Exploitation in a Person-Centered Manner
January 2020 Linguistic Competence (includes Communication and Health Literacy) and Implications for Person-Centered Thinking, Planning, and Practice
February 2020 Person-Centered Practice in Managed Care: Roles and Developments (Part One of Two)
March 2020 Person-Centered Practice in Managed Care: Roles and Developments (Part Two of Two)
April 2020 Inclusion and Belonging and Implications for Person-Centered Thinking, Planning, and Practice
May 2020 Person-Centered Thinking, Planning, and Practice in the No Wrong Door System (e.g., Aging and Disability Resource Centers, Centers for Independent Living, and Area Agencies on Aging)
June 2020 Can Measures of Person-Centered Thinking, Planning, and Practice Be Used to Nudge Providers and Systems to Be More Person-Centered?
July 2020 Applying Person-Centered Thinking, Planning, and Practice in Long-Term Care Settings
August 2020 Myths and Misperceptions about Financing Peer Support in Medicaid
September 2020 Electronic Health Records in Person-Centered Care Planning: Pitfalls and Promises
October 2020 Best Practice in Incorporating Supported Decision-Making and Person-Centered Thinking, Planning, and Practice
November 2020 Person, Family, Clan, Community: Understanding Person-Centered Thinking, Planning, and Practice in Tribal Nations
December 2020 Toward Person-Centered Transitions: Applying Person-Centered Thinking, Planning, and Practice for Youth with Disabilities in Transition